Gym Frontdesk — Melbourne (Casual & Part-time)
Join leading gyms across Melbourne as a frontdesk associate. Support members, manage bookings, and be the welcoming pulse of fitness clubs.
- Locations: CBD, Southbank, Fitzroy, Brunswick
- Shift types: Mornings, Afternoons, Evenings & Weekend rosters
- Typical pay: A$26–34 per hour (dependant on experience)
Role overview
Key responsibilities
- Member check-in and welcome
- Managing bookings, POS and day-to-day queries
- Basic first aid response and incident logging
- Cross-sell memberships, promote classes
What employers look for
Friendly, punctual candidates with strong communication skills. Previous customer service in fitness, hospitality or retail is valued. Cert III in Fitness or First Aid is a plus.
A$26+
starting wage
70+
roles curated
2–5
days to interview
Facility & rostering snapshots
Typical gym features
- Large member base & active class schedule
- Reception POS, booking software (Mindbody, TeamUp)
- Member management and light admin duties
Shift examples
| Shift | Time | Notes |
|---|---|---|
| Morning | 6:00–10:00 | Class prep, check-in |
| Afternoon | 10:00–15:00 | Membership admin |
| Evening | 15:00–21:00 | Peak desk & support |
Frequently asked — Accordion
*** — many employers provide on-site induction. Demonstrated customer service is often more important.
Casual roles typically include penalty rates for weekends and public holidays, in accordance with employer awards.
Proof of identity, right to work in Australia, and (where relevant) first aid or fitness certificates.
Meet the hiring team
Lauren M.
Recruiter — Melbourne
Lauren partners with boutique studios and regional chains to place friendly frontdesk staff. She manages applications, shortlists and coordinates interviews.
Gallery & facility examples
Modern reception layout
Group fitness studio
Member services & POS